The Sleepover | Reservation Policies

The details that make a carefree weekend possible.

At The Sleepover, we believe your getaway should feel effortless from the moment you reserve your spot. We've put together a few simple policies to ensure everyone knows what to expect.

Please review these policies, along with the specific details of your selected Sleepover, before completing your reservation.

1. Reservations & Payments

All reservations are subject to availability and are confirmed once the required payment has been successfully processed.

Depending on the event, guests may have the option to pay in full or select a payment plan.

Payment amounts, deposit requirements, installment schedules, and final payment deadlines will be outlined during booking.

Guests selecting a payment plan agree to complete all scheduled payments by their designated due dates.

If a payment is unsuccessful, The Sleepover may contact the guest to resolve the outstanding balance. Reservations with unresolved balances may be subject to cancellation following notice.

2. Cancellations & Refunds

We understand that life happens and plans sometimes change!

Each Sleepover has its own cancellation deadlines and refund terms based on the event's accommodations, arrangements, and advance expenses.

Guest-Initiated Cancellations

A 15% cancellation fee, calculated from the total reservation price, will be deducted from all eligible refunds to help cover administrative costs, reservation processing, and expenses incurred in preparing for your stay.

Cancellation deadlines and refund eligibility will be clearly outlined in each event's specific policies before booking.

Cancellations made after the designated refund deadline are nonrefundable, except where required by law.

Refund Processing

Approved refunds will be issued to the original payment method, minus the 15% cancellation fee. Processing times may vary depending on the payment provider.

Event Cancellations by The Sleepover

If The Sleepover cancels an event, guests will receive a 100% refund of all payments made directly to The Sleepover, including deposits. No cancellation fees will apply.

Nothing in these policies limits any rights or remedies provided by applicable law.

3. Sleeping Arrangements

The Sleepover offers a variety of sleeping arrangements, depending on the property and event.

Shared Accommodations

Guests selecting shared accommodations will receive an assigned sleeping spot in a shared bedroom or sleeping area. Depending on the property, accommodations may include twin beds, bunk beds, or other shared sleeping arrangements.

Roommate preferences are always welcome! While we will do our best to accommodate requests, specific roommate pairings cannot be guaranteed for general shared accommodations.

Private Room — Solo

Guests selecting a private room for individual use will have a bedroom reserved exclusively for themselves for the duration of the event.

Private Room — With a Friend

Guests booking a private room with a chosen friend will be accommodated together in the same private bedroom, provided both reservations are completed and confirmed.

The selected bedroom will be reserved exclusively for the two registered guests. Bed configurations will be outlined in the event details.

Specific bedroom assignments are made by The Sleepover and may vary depending on the property.

4. What's Included

Each Sleepover is thoughtfully designed to create an enjoyable, memorable, and carefree experience.

Inclusions may vary by event but can include accommodations, meals, refreshments, activities, entertainment, and special experiences.

Your specific booking page will outline what is included in your reservation.

Unless otherwise stated, transportation to and from the event, personal purchases, and optional expenses are not included.

Activities and schedules may be adjusted when necessary. Guests will be informed of significant changes.

5. Guest Expectations

The Sleepover is a space to relax, reconnect, laugh, and enjoy yourself.

All guests must be at least 18 years old.

We ask that everyone treat fellow guests, staff, accommodations, and property with kindness and respect.

Guests are responsible for damage they cause to the property or its contents, subject to applicable law.

Participation in activities is always your choice. There is no pressure to participate in every activity.

After all, this is your weekend!

6. Guest Information & Special Requests

To help us prepare for your stay, we may request information regarding food allergies, dietary restrictions, accessibility needs, or preferred sleeping arrangements.

We will make reasonable efforts to accommodate requests, subject to the property's available facilities and the nature of the event.

Please communicate important needs before arrival so we can discuss appropriate arrangements.

7. Event-Specific Policies

Each Sleepover may have additional policies regarding payments, cancellation deadlines, accommodations, arrival instructions, and other important details.

These event-specific terms supplement our general policies and apply only to the event identified.

8. Questions

We're happy to help with questions about your reservation, payments, or accommodations.

Please reach out at thesleepoverweekend@gmail.com .

See you at The Sleepover! 🖤